Punjab Police aur Awami Aitmad: Digital Nizam ke Bawajood Sawaal Kyun Baqi Hain?

Punjab mein jab bhi police ka zikr aata hai, to aam taur par ek manfi tasawur ubharta hai. Sadiyon purane thana culture se lekar aaj ke digital daur tak, Punjab Police musalsal tanqeed ki zad mein rahi hy. Sawal ye paida hota hai ke jab tamam nizam "online" ho chuka hai, FIRs computerized hain, aur khdmat markaz ban chuke hain, to phir bhi police awam ka aitmad kyun haasil nahi kar pa rahi?

1. Digitalization vs. Ground Reality

Punjab Police ne waqai kaar-kardagi ko behtar banane ke liye digital iqdamat kiye hain. 'Police Khidmat Markaz' ho, online FIR registration ho, ya phir Police Station Management System, in sab ne shafafiyat (transparency) laane ki koshish ki hai. Lekin masla yeh hai ke system digital ho gaya hai, magar kirdar (human behavior) wahi purana hai.

Digital nizam ka maqsad logon ko sahulat dena tha, lekin aaj bhi ek aam shehri ko thanay ki dahleez par wahi ghise pite rawayye ka samna karna parta hai. Software upgrade ho gaye hain, magar insani rawayyon mein tabdeeli abhi baqi hai.

2. Corruption ka Nasoor aur Police ka Kirdar

Police ke andar corruption ki jarhein itni gehri kyun hain? Iski chand ahem wajoohaat yeh hain:

• Political Interference: Police ka nizam siyasi dabo mein ghira hua hai. Jab thanedaar ki posting siyasi sifarish par ho, to woh insaaf ke bajaye apne siyasi aaqaon ko khush karne mein lag jata hai.
• Thana Culture: Thanay ka nizam aaj bhi aam aadmi ke liye "dar" ki alamat hai. Corruption ka ikhtitam sirf online portal banane se nahi hoga, jab tak thanay ke andar ka mahol badal kar "khidmat-e-khalq" mein tabdeel nahi hota.
• Resources ki Kami: Aala afsaraan ki stah par to resources hain, lekin nichli stah (constable aur head constable) par resources ki kami aur kam tankhwah bhi corruption ko barhaawa deti hai.

3. Awam Aitmad Kyun Nahi Kar Pa Rahi?

Log aaj bhi police par aitmad karne se katrate hain kyunke unhein lagta hai ke police "Power" ke sath khari hoti hai. Jab bhi koi bada waqiya hota hai, police ka kirdar aksar sawalon ke ghere mein aa jata hai.

Digital system ke bawajood, jab kisi gareeb ki sunwai nahi hoti aur uski online complain par koi action nahi liya jata, to us digital portal ki ahmiyat khatam ho jati hai. Awam ko "link" (sifarish) ki talash hoti hai, kyunke unhein yaqeen nahi hota ke system apni marzi se chlega.

4. Raasta Kya Hai?

• Siyasi Mudakhlat ka Khatma: Police ko mazahib (political parties) se azad karke ek professional idaray ki haisiyat di jaye.
• Accountability: Sirf nizam digital na ho, balki afsaraan ki jawab-dahi ka nizam bhi "digital" aur sakht ho. Har shakhs ko uske kaam par jancha jaye.
• Rawaye mein Tabdeli: Training ka nizam badalna hoga. Police ko yeh samjhaya jaye ke woh hukmaraan nahi, balki khadim hain.