National Bank of Pakistan - Career Opportunity (Branch Manager AVP)

NATIONAL BANK OF PAKISTAN

CAREER OPPORTUNITY

"The Nation's Bank", National Bank of Pakistan aims to support the financial well-being of the Nation along with enabling sustainable growth and inclusive development through its wide local and international network of branches. Being one of the leading and largest banks of Pakistan, National Bank of Pakistan is contributing significantly towards socioeconomic growth in the country with an objective to transform the Institution into a future-fit, agile and sustainable Bank.

In line with our strategy, the Bank is looking for talented, dedicated and experienced professional(s) for the following position(s) in the area of Retail Banking.

The individuals who fulfill the below basic eligibility criteria may apply for the following position:

01	Position / Job Title	Branch Manager (AVP)
	Reporting to	Regional Head
	Educational / Professional Qualification	Minimum Graduation or equivalent from a local or international university / college / institute recognized by the HEC of Pakistan Candidates having Master's degree from HEC recognized university / institution will be preferred
	Experience	Minimum 06 years of experience in commercial bank(s), out of which at least 03 years as Branch Manager and / or Branch Operation Manager and / or Relationship Manager or in a similar role Female Branch Managers who are on a career break (not more than 3 years) are encouraged to apply
	Other Skills / Expertise / Knowledge Required	Sound knowledge of branch banking / branch operations Complete product knowledge Knowledge of compliance regulations i.e. AML-CFT as well as SBP PRs and international processes Good business acumen Goal oriented and result driven Good acumen in dealing with audit issues Analytical skills along with strong interpersonal skills People leadership and team management skills Outstanding customer services skills Ability to communicate ideas in both simple and technical terms Ability to pay attention to detail Ability to prioritize and accomplish tasks Team building skills
	Outline of Main Duties / Responsibilities	To undertake the responsibility of overall management of branch affairs, including development of consumer, liabilities, and wealth management business (Conventional & Aitemaad), achievement of targets / KPIs through meeting the branch sales objectives as allocated and support the implementation of sales strategies in the branch To meet with Existing to Bank (ETB) and New to Bank (NTB) customers for deposit generation and to market retail banking products (Conventional & Aitemaad) To ensure service delivery in the branch to the highest competitive standards, initiate customer satisfaction reviews, obtain customer feedback and re-align processes to improve customer experience and timely resolution of their complaints and queries To execute and deliver the branch's annual business plan and budget, to ensure that the activities and plans performed by the branch are aligned to the Region / Group strategy and plans To focus on core deposit generation through opening of core accounts to minimize volatility in the branch portfolio To manage attrition of deposit and customers through proactive and timely interventions To implement innovative cost saving initiatives to minimize the variable costs of the branch To carry out performance evaluation, mentoring of the reporting staff and conduct periodical meetings with the staff to achieve business and service targets established for the branch To review reports and liaise with controlling office regarding branch affairs To monitor internal controls of the branch on a regular basis to ensure sound operational health leading to compliance with the Bank's internal policies and prudential regulations and eliminate fraud and forgeries by keeping stringent and proactive internal control mechanisms To stay abreast of the market trends and devise strategies to counter competition and support new initiatives To provide support for new product launches and campaign new sales initiatives (Conventional & Aitemaad) To ensure smooth branch and system maintenance and manage the administrative affairs of the individuals in the branch To ensure that the branch staff is fully compliant with all the AML protections and KYC policies To manage staffing capacity, recruitment, succession, and manpower planning To establish a culture and work environment that attracts, retains and motivates the team to build high performing professionals To ensure compliance with banking laws, regulations, banking instructions, and procedures To maintain all files / documentation and ensure comprehensive records maintenance related to daily business operations To ensure audit requirements and observations related to business are addressed (both internal and external) and implement measures to minimize and curtail audit observations / ensure that Shariah compliant environment is maintained at IBWs within the region To ensure all processes are completed within the specified TAT To ensure all SOPs are followed as per the policies and procedures of the Bank To perform any other assignment as assigned by the supervisor(s)
	Place of Posting	Quetta, Kalat, Sargodha, Islamabad, Murree District, Karachi, Lower Kohistan, Sost-Tehsil Gojal, Tehsil Gujjar Khan, Sialkot, Sukkur, Khairpur Mirs, Abdul Hakeem Tehsil Kabirwala
	Assessment Interview(s)	Only shortlisted candidates strictly meeting the above-mentioned basic eligibility criteria will be invited for panel interview(s).
	Employment Type	The position will be on contractual basis, for three years which may be renewed at the discretion of the Management. Selected candidates will be offered a compensation package and other benefits as per Bank's policy / rules.